Shipping Information

Dear Customers,

We're excited about getting your order to you! We ship to most countries worldwide and provide free tracked shipping on orders.

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Europe & USA by FEDEX, USPS, DHL, DPD.

Order Status

Once your order is filled, you will receive a shipping notification email. This email will include your tracking number and a link to check the status of your order.

Once your order has shipped, you will receive another automated confirmation email which will include your tracking number.

We begin working on your order immediately. This process consists of sending your order items to our warehouse and preparing them for shipping.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States, Canada

6-10 days

Europe

6-12 days

Australia, New Zealand

6-10 days

Central & South America

8-14 days

Asia

8-12 days

Africa

8-15 days

LOST/MISSING PACKAGES
Elegancee is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

We want to apologize sincerely for any inconvenience caused by the elongated shipping times and and thank you for your loyalty and patience as we work hard to get your order to you as soon, and safely, as possible.

If you have any further questions send an e-mail to help@euelegancee.com or fill out our contact form.

Please stay healthy,

Your Elegancee Team